Christiann Dean
Over the past decade, human-service providers and consumers of services have grown increasingly vocal that it is the system, rather than families, that should be labeled "dysfunctional." Families seeking help with basic needs too often wend their way through a maze of paperwork, eligibility restrictions, and loss of privacy only to discover that the assistance they need is unavailable or offered in such a degrading way that they decide to do without it. Workers often feel frustrated with bureaucratic constraints and question whether the structure is working when they see generations of families repeating the same cycles of dependency and abuse. This article addresses the shift from 8 AIEB-P a deficit to empowerment model in work with families.
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